# IOSO — Managed IT, Cybersecurity & Infrastructure
> IOSO delivers managed IT, cybersecurity, and infrastructure services that keep businesses secure, compliant, and operating without downtime — backed by 24/7 expert support.

## About
IOSO LLC is a managed services provider (MSP) headquartered in Katy, Texas. We provide enterprise-grade IT operations, cybersecurity, networking, cloud management, backup & disaster recovery, and infrastructure services to businesses of all sizes. Every ticket is handled by a senior engineer — no tiers, no transfers, no runaround.

## Core Differentiators
- Every ticket handled by a senior engineer — no tier-1 helpdesk, no transfers
- Flat-rate per-user pricing — no surprise bills or hidden fees
- 15-minute critical response SLA on business and enterprise plans
- One vendor, one bill, one number to call for your entire IT stack
- SOC 2, HIPAA, PCI-DSS, CJIS, and NIST 800-171 compliance-ready

## Services
- **Cybersecurity**: 24/7 SOC, EDR/MDR, SIEM, vulnerability management, phishing simulation, security awareness training
- **Network & Firewall**: SD-WAN, managed firewalls, Wi-Fi, site-to-site VPN, network monitoring
- **Cloud & Servers**: Microsoft 365, Azure, server management, hybrid cloud, virtualization
- **Endpoints & Identity**: Device management, patching, MFA, conditional access, identity governance
- **Backup & Disaster Recovery**: BDR appliances, cloud backup, ransomware recovery, RTO/RPO planning
- **IT Operations**: Helpdesk, remote & on-site support, vendor management, procurement, asset lifecycle
- **Colocation & Infrastructure**: Rack space, power, cooling, physical security, cross-connects
- **Professional Services**: Cloud migrations, network deployments, security assessments, infrastructure builds

## Pricing
Transparent per-user monthly pricing with multiple tiers:
- **IOSO Free**: Community tier for small teams, basic remote support
- **IOSO Startup**: Flat $99/month for businesses up to 10 users
- **IOSO Complete Business**: Per-user pricing starting at $165/user/month for 1-year terms
- **IOSO Complete Enterprise**: Custom scoping for 151+ user environments — contact sales

All plans include senior-level engineering support. Multi-year discounts available (3, 5, and 10-year terms). Add-ons available for servers, compliance packages, advanced security, VoIP, and more.

## Industries Served
- **Enterprise**: Multi-site organizations with 150+ employees and complex compliance needs
- **Government**: State and local agencies requiring CJIS and NIST compliance
- **Education**: K-12 districts and higher-ed institutions needing FERPA/COPPA compliance

## Contact
- Website: https://ioso.io
- Email: contact@ioso.io
- Phone: 1-833-277-6848
- Headquarters: 22000 Franz Rd, Katy, TX 77449
- Support Portal: https://iososupport.screenconnect.com/

## Key Pages
- Home: https://ioso.io/
- Services: https://ioso.io/services
- Pricing: https://ioso.io/pricing
- Professional Services: https://ioso.io/professional-services
- Contact: https://ioso.io/contact
- Enterprise Solutions: https://ioso.io/contact/enterprise
- Government Solutions: https://ioso.io/contact/government
- Education Solutions: https://ioso.io/contact/education
- Privacy Policy: https://ioso.io/privacy
- Terms of Service: https://ioso.io/terms